How To Fix ‘Error Retrieving Information From Server RH-01 will be described in this article. It often affects devices with custom ROMs and can occur during app updates or installations.
How To Fix ‘Error Retrieving Information From Server RH-01’ On Android
In this article, you can know about Error Retrieving Information From Server RH-01 here are the details below;
What Causes Error Code RH-01?
Your device may be displaying the message “error retrieving information from server RH-01” for a number of reasons.
- You appear to be using an outdated device: Error obtaining information from server RH-01 Older Device Model. If so, you are more likely to run into this problem because new apps are released daily that need more powerful hardware to function effectively. An outdated smartphone may have insufficient RAM, storage, or ROM, making it impossible for even the newest Google Play Store software to function correctly on it.
- Is your device incompatible with Google: Play Store because you installed a version from a third-party website? This may occasionally result in device incompatibility and a RH-01 error. Look for a Google Play Store that is compatible with the device version you are using.
- Modified Software on the Device: Is there any software that has been altered on your device? Rom, or modified software, can have unfavorable problems. Most software stores provide inexpensive installation of modified software. These may have good features, but they may also lead to problems, such as malfunctioning cameras.
- Device’s Third-Party Apps: Occasionally, problems with third-party apps can lead to problems with system apps, which can result in the RH-01 error.
Now that you are aware of a few of the reasons behind the error “error retrieving information from server RH-01,” let’s examine some potential fixes for this problem.
9 Ways to fix ‘Error Retrieving Information from server RH-01’
Here are nine easy ways to resolve this Android issue.
FIX #1: Check the time and data
- Navigate to the device’s Settings.
- Locate the date and time settings.
- Enable Automatic Time Zone if it’s off.
- Now shut down every open application, and then verify if the error has been resolved.
FIX #2: Reset your app preferences
It’s possible that you inadvertently altered your app’s preferences, which might be problematic.
Thankfully, you can reverse this by returning the app’s choices to their original settings.
- Select Settings.
- Open Apps by going to Apps and Notifications.
- In the upper suitable corner, click the three dots.
- Compared to Tap the Reset App Preferences button.
- Select Reset Apps from the displayed dialog box.
- Alternatively, navigate to System > Settings > Reset Options.
- Get the Reset App Preferences open.
- Select “Reset Apps.”
- Verify whether the error has been resolved.
FIX #3: clear your google play services cache
If there’s too much data in your Google Play cache and it can’t hold any more, it may be full.
This may cause the RH-01 error to appear.
You must empty the Google Play cache in order to fix this.
- Select Settings.
- After selecting Apps & Notifications, choose the All Apps tab.
- Locate the Google Play Services.
- Select “Force Stop.”
- Compared to Toggle Storage on.
- Select “Clear Cache.”
- Check to see whether the “error retrieving information from server RH-01” issue has been resolved by rebooting the device.
FIX #4: Do a check in safe mode
The RH-01 issue may arise from some applications interfering with the Google Play Store.
Fix Safe Mode: Error obtaining data from server RH-01
Only system apps will function on a device operating in safe mode; third-party apps won’t.
Now, to activate safe mode, do this:
- Holding down the power button will turn off your gadget.
- Hold down the Power Off button.
- Click OK to confirm the message that says “Reboot to Safe Mode.”
- Restart your gadget in standard mode once more.
- The RH-01 problem is most likely being caused by one of your third-party apps if the Play Store operated in Safe Mode.
- Just remove the third-party app that is generating the problem.
Fix #5: Force the play store to stop
You may be able to resolve the “error retrieving information from server RH-01” error by forcing the Google Play Store to close. Also check ways to fix joy con drift
Fix Force Stop: Error getting data from server RH-01
Here’s how to go about it:
- Navigate to the Settings on your gadget.
- Launch Apps & Notifications or the Application Manager.
- Go to All Applications.
- Locate the Play Store on Google.
- After opening it, select Force Stop.
- Try running the app once the device has been rebooted.
FIX #6: Remove and re-add your account
We’re going to try removing your account and then adding it back next.
- To delete the account, select Account Settings from the Settings menu.
- Reinstall it, end all open apps, and then open the Play Store once more.
FIX #7: DOWNGRADE THE PLAY STORE
It is possible that the version of your device is incompatible with the Play Store.
Because it will get rid of any bugs from the older version, deleting the Play Store version on your device might fix the “error retrieving information from server RH-01” issue.
- Navigate to Device Settings.
- Launch Notifications & Apps.
- Find the Google Play Store & click on it.
- Click the three drops located in the upper fitting corner now.
- Select “Uninstall Updates” and click “OK.”
FIX #8: Try an alternative play store
Consider using one of the third-party alternatives to the Google Play Store, such Apkpure, Uptodown, or Aptoide.
After installing one of these, you should have a clear app store from which to download any apps you desire rather than using the official Play Store.
FIX #9: Perform a factory reset
Have all of your attempts failed thus far? Before factory resetting the device, make a backup of all of your vital data, including audio, video, and photo files to an external drive. Also check How To Fix iphone Says No Sim Card
Conclusion
With any luck, one of the aforementioned fixes has assisted in resolving the “error retrieving information from server RH-01” problem.
If the issue still persists, you should report the error obtaining information from the RH-01 server to Android or your device provider.